We consider ensuring the right to personal data protection as a fundamental commitment of Bizooto, therefore we will devote all the resources and efforts necessary to process your data in full compliance with Regulation (EU) 2016/679 ("General Data Protection Regulation" or " GDPR "), as well as any other legislation applicable in the territory of Romania. As transparency is one of the essential principles of this legal framework, we have prepared this document to inform you about how we collect, use, transfer and protect your personal data when interacting with us regarding products and services. ours, including through our website or through the applications available on our mobile phone.
Who we are and how you can contact us:
Bizooto is the commercial name of BIZOOTO FASHION S.R.L, a legal person of Romanian nationality, having its registered office in Bucharest, DRUM BINELUI 205D E, sector 4, with order number in the Trade Register J40 / 2916 / 2019, unique tax registration code RO 40739470 (hereinafter " Bizooto " or " us "). For the purposes of data protection legislation, we are an operator when we process your personal data.
Email: firstname.lastname@example.org; site: www.bizooto.ro.
What categories of personal data we process:
In general, we collect your personal data directly from you, so that you have control over the type of information you provide to us. By way of example, we receive information from you as follows: email address, first and last name, mobile phone number, landline number, delivery addresses, alternative e-mail address -mail, bank card details etc.
When placing an order, you provide us with information such as: the desired product, first and last name, delivery address, billing details, payment method, telephone number, bank card details, etc.
On our website and in the smartphone application we can store and collect information in cookies and similar technologies, according to the Cookies Policy.
We do not collect or otherwise process sensitive data, included in the General Regulation on data protection in special categories of personal data. Also, we do not want to collect or process data of minors who have not reached the age of 16 years.
What are the purposes and grounds for processing:
We will use your personal data for the following purposes:
To provide Bizooto services for your benefit
This general purpose may include, as appropriate, the following:
Processing of orders, including taking over, validating, shipping and billing;
Solving cancellations or problems of any kind related to an order, the goods purchased;
Returning the products according to the legal provisions;
Reimbursement of the value of the products according to the legal provisions;
Providing support services, including providing answers to your questions regarding your orders or Bizooto products.
The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract between Bizooto and you.
To improve our services
We always want to offer you the best online shopping experience. For this, we may collect and use certain information regarding your Buyer behaviour, we may invite you to complete satisfaction questionnaires following the completion of an order or we may conduct, directly or with the help of partners, market research and research.
We base these activities on our legitimate interest in conducting business, always taking care that your fundamental rights and freedoms are not affected.
We want to keep you updated on the best offers for the products / services you are interested in. In this regard, we can send you any type of message (such as: e-mail/SMS/ telephone/mobile push etc.) containing general and thematic information, information on products similar or complementary to those on which have you purchased them, information on offers or promotions etc.
In certain situations, we can base our marketing activities on our legitimate interest in promoting and developing our commercial activity. In any situation where we use information about you for our legitimate interest, we take care and take all necessary steps to ensure that your fundamental rights and freedoms are not affected. However, you may at any time request us, by the means described above, to stop the processing of your personal data for marketing purposes, and we will comply with your request.
For the defense of our legitimate interests
There may be situations in which we will use or transmit information to protect our rights and commercial activity. These may include:
- Measures to protect the website and users of the Bizooto platform against cyber attacks:
- Measures to prevent and detect fraud attempts, including the transmission of information to the competent public authorities;
- Measures to manage various other risks.
The general basis of these types of processing is our legitimate interest in defending our commercial activity, being understood that we ensure that all the measures we take guarantee a balance between our interests and your fundamental rights and freedoms.
Also, in certain cases we base our processing on legal provisions such as the obligation to ensure the safeguarding of the goods and values provided by the applicable legislation in this matter.
How long we keep your personal data
We store personal data only for the period necessary to achieve the goals, taking into account the contractual period until the expiration of the contractual obligations and the applicable legal filing deadlines, but not more than 2 years from the last visit to the site or the last interaction with us.
To whom we transmit your personal data
Where appropriate, we may transmit or provide access to certain personal data of your own to the following categories of recipients:
- courier service providers;
- payment / banking service providers;
- marketing / telemarketing service providers;
- market research service providers;
- insurance companies;
- IT service providers;
- to other companies with which we can develop joint programs to offer our goods and services on the market.
If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to some public authorities.
We make sure that access to your data by third parties legally owned by private law is made in accordance with the legal provisions regarding data protection and confidentiality of information, based on contracts concluded with them.
In which countries we transfer your personal data
Currently, we store and process your personal data on the territory of Romania.
However, we may transfer certain personal data of you to entities located in the European Union or outside the Union, including in countries where the European Commission has not recognized an adequate level of personal data protection.
We will always take steps to ensure that any international transfer of personal data is carefully managed in order to protect your rights and interests. Transfers to service providers and other third parties will always be protected by contractual commitments and, where appropriate, other guarantees, such as standard contractual clauses issued by the European Commission or certification schemes, such as the Privacy Shield for the protection of personal data. transferred from within the EU to the United States of America.
You can contact us at any time, using the contact details set out above, to find out more about the countries in which we transfer your data, as well as the guarantees we have made regarding these transfers.
How we protect the security of your personal data
We make every reasonable effort to protect your privacy. For this reason, our company will take all the necessary measures to ensure the security of your personal data.
By subscribing to the use of the Site you agree that your personal data will be processed by Bizooto.
For their protection we will take at least the following security measures: limited access only to employees who need this data for the provision of services, access to databases based on user and password, the databases will be stored on computers protected by firewall, and so on.
What rights do you have?
The General Data Protection Regulation recognizes several rights in relation to your personal data. You may request access to your data, correct any errors in our files, and / or object to the processing of your personal data. You may also exercise your right to complain to the competent supervisory authority or to bring justice. If applicable, you may also have the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.
More information on each of these rights can be obtained by consulting the table presented below.
In order to exercise your rights, you may contact us using the contact details set out above. Please note the following if you wish to exercise these rights:
Identity. We take the privacy of all records containing personal data seriously. For this reason, please send us your requests regarding such registrations using the Bizooto account email address. Otherwise, we reserve the right to verify your identity by requesting additional information that aims to confirm your identity.
Fees. We will not charge a fee to exercise any right to you regarding your personal data, unless your request for access to information is unfounded, repetitive or excessive, in which case we will charge a reasonable amount in such circumstances. We will inform you of any fees applied before we resolve your request.
Duration of response. We aim to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made several requests, in which case we will respond within a maximum of two months. We'll let you know if we need more than a month. We may ask you if you can tell us exactly what you want to receive or what you are worried about. This will help us act faster and shorten your response time to your request.
Rights of third parties
. We should not comply with a request if it would adversely affect the rights and freedoms of other data subjects.